Pricing

$0/mo

Free
Score

4.4/5

Certifications
3
Last technical review
2026-11-02

Technical Overview

Doxy.me is a telehealth solution built specifically for healthcare professionals. It enables secure virtual consultations compliant with regulations such as HIPAA and GDPR, without requiring downloads or patient accounts. It provides virtual waiting rooms, integrated clinical notes, screen sharing, and end-to-end encryption, deployed via web with free and paid subscription tiers.

Analyst Evaluation: Pros and Limitations

Verified Advantages

  • No downloads or login required for patients.
  • Regulatory compliance with HIPAA, SOC 2, and GDPR.
  • Integrated clinical workflows such as virtual waiting rooms.

Technical Considerations

  • Advanced features restricted to higher subscription tiers.
  • Dependency on stable web connectivity for smooth video calls.

Technical Capabilities & Features

4/7
Included:REST & GraphQL API
Not available:SSO / SAML Authentication
Not available:Self-Hosted Option
Included:Full Data Export
Included:Role-Based Access Control (RBAC)
Not available:Custom Domains & SSL
Included:Immutable Audit Logs
Scorecard
Show detailsHide details

Technical Scorecard: Doxy.me

85/100
DX & Tech Documentation
Excellent
85/100
Pricing Fairness
Excellent
90/100
Security & Governance
Excellent
90/100
Data Portability & Sovereignty
Favorable
75/100
Performance & Reliability
Excellent
85/100

Time to Value & Fit by Segment: Doxy.me

Estimated Time-to-Value< 1 hour (Immediate)

Near-instantaneous deployment with minimal technical friction.

Learning CurveLow (Intuitive)

Rapid onboarding for developers without prior training required.

Fit Index by Organization Size

Startup & Agile Teams1 to 50 members
90%
Mid-Market & Scaleup50 to 500 members
80%
Corporate Enterprise500+ members
70%
Pricing & TCO
Show detailsHide details
$0.00/mo

Model: FREE.

Available plans:

  • FreeCustom

Free Tier Verification:

  • No credit card required
  • Commercial use allowed
  • Unlimited usage with no expiration
  • No mandatory watermarks
Get Doxy.me (opens in a new tab)

Billing Risks & Hidden Clauses: Doxy.me

Free Tier Limits:

Includes essential video visits and waiting room features with no time limit.

Audited Billing Critical Points:
  • Advanced customization and administrative controls require upgrading to paid tiers.
Total Cost of Ownership (TCO) Projection: Doxy.me$0.00/mo
Deterministic cost estimation at 12 and 36 months based on team size, including SSO tax premiums and annual prepay discounts.
Show detailsHide details
Licensing Cost (1 to 100+ seats)
$0/forever
Unlimited team members with zero penalties
SSO Tax (SAML Enterprise)
$0no surcharge
No artificial security barriers
3-Year Investment (Software TCO)
$0total
operates under a zero-cost or open-source model. Licensing TCO is identical:
Usage Surcharges & Bill Shock Simulator: Doxy.meWhat usage costs as you scale
Detect overage penalties before they impact engineering budget.
Show detailsHide details

Prototype / MVP (10 GB)

Included base quota in plan: 10 GB.
Low Risk / Predictable Bill
Base Monthly Rate
$0/mo
Fixed subscription or contracted tier
Overage Penalty
$0/month extra
Usage covered within plan quota
Estimated Monthly Invoice
$0/mo
Total monthly cost before taxes
Technical Mitigation Recommendation:

Suitable for development; verify concurrent connection limits.

Base Production (50 GB)

Included base quota in plan: 50 GB.
Low Risk / Predictable Bill
Base Monthly Rate
$0/mo
Fixed subscription or contracted tier
Overage Penalty
$0/month extra
Usage covered within plan quota
Estimated Monthly Invoice
$0/mo
Total monthly cost before taxes
Technical Mitigation Recommendation:

Implement table compression policies and temporal partitioning.

Active Growth (250 GB)

Included base quota in plan: 250 GB.
Low Risk / Predictable Bill
Base Monthly Rate
$0/mo
Fixed subscription or contracted tier
Overage Penalty
$0/month extra
Usage covered within plan quota
Estimated Monthly Invoice
$0/mo
Total monthly cost before taxes
Technical Mitigation Recommendation:

Offload cold backups to standard object storage (S3).

Large Scale (1.000 GB (1 TB))

Included base quota in plan: 1,000 GB.
Low Risk / Predictable Bill
Base Monthly Rate
$0/mo
Fixed subscription or contracted tier
Overage Penalty
$0/month extra
Usage covered within plan quota
Estimated Monthly Invoice
$0/mo
Total monthly cost before taxes
Technical Mitigation Recommendation:

Migrate to dedicated instance or self-hosted cluster to curtail I/O fees.

Security & Data Exit
Show detailsHide details

Compliance & Security Standards: Doxy.me

"HIPAA-compliant SOC 2-certified Free BAA CPRA-compliant End-to-end encrypted GDPR-compliant"

Verifiable citation: /site/product/overview
Jurisdiction & Legal Sovereignty
🇺🇸United States [US]Subject to US CLOUD ActGDPR DPA Available
SSO Availability (SAML Enterprise)
Enterprise-Only SSO
Data Residency
USEUAWS
AI Privacy Policy
Zero customer data retention
Data Liberation & Migration Runbook: Doxy.meCSV · PDF
Actionable escape runbook and credential export guarantees to mitigate vendor lock-in.
Show detailsHide details
CSVPDF
Subject to Support Ticket (Manual Process)

Credential hash export requires commercial mediation or formal support ticket approval.

CLI Command / Rescue Endpoint
N/A
Exit Protocol & Migration Notes

Export patient logs and consultation history manually via platform interface.

Deployment & Infrastructure Requirements: Doxy.meDocker
Hardware specs and Docker directives to run on local servers, dedicated VPS, or Kubernetes without telemetry leak to the cloud.
Show detailsHide details
Minimum Memory1 GB RAM (Recommended)
Compute CPU1 vCPU
Runtime / LanguageTypeScript / Go / Rust
Code LicenseOpen Source
Docker CLI Directive
docker run -d --name doxy-me -p 8080:8080 doxy-me:latest
Companion Services & Dependencies:
PostgreSQL 15+Redis 7+
Community & Repository
Show detailsHide details

Technical Reputation of Doxy.me

83/100 Technical Trust

Frequent Praises in Production

  • No downloads or login required for patients.
  • Regulatory compliance with HIPAA, SOC 2, and GDPR.
  • Integrated clinical workflows such as virtual waiting rooms.

Reported Production Frictions

  • Advanced features restricted to higher subscription tiers.
  • Dependency on stable web connectivity for smooth video calls.
Commercial Treatment & Vendor Lock-in:Self-Service in Dashboard

Cancellation flow is autonomous via billing portal or subscription settings.

Frequently Asked Technical Questions (Doxy.me)

Do patients need to download any application to connect?

No, patients do not require downloads or prior installations. They can join directly from their web browser using the provider's custom URL.

Does the platform comply with medical privacy regulations?

Yes, the platform offers HIPAA compliance, SOC 2 certification, GDPR compliance, and provides a Business Associate Agreement (BAA) for practitioners.

Is there a permanent free version available?

Yes, it features a permanent free tier that includes essential video calling and waiting room features for basic patient care.

Embed Verification Badge
Official Badge
Show detailsHide details
TheJudex Verified - Doxy.me