Vulnerability Scanning & Code Security
3.6/5.0
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Markdown for AI (.md)

Kaseya

Comprehensive IT management and cybersecurity platform for managed service providers and enterprise IT teams

Pricing

Contact

Contact Sales
Score

3.6/5

Certifications
3
Last technical review
2026-11-01
Available plansVisit website (opens in a new tab)

Technical Overview

Kaseya provides a unified IT management and cybersecurity platform targeted at managed service providers (MSPs) and corporate IT departments. It consolidates service automation, backup solutions, remote monitoring, and endpoint management into a centralized ecosystem. It is acquired via direct sales contact and custom quotation models.

Analyst Evaluation: Pros and Limitations

Verified Advantages

  • Integrated suite combining endpoint management and cybersecurity in a single dashboard
  • Advanced automation tools for technical support workflows
  • Backup and disaster recovery capabilities geared toward business continuity

Technical Considerations

  • Steep initial learning curve for new system administrators
  • Completely opaque pricing structure requiring direct commercial negotiation

Technical Capabilities & Features

5/7
Included:REST & GraphQL API
Included:SSO / SAML Authentication
Not available:Self-Hosted Option
Included:Full Data Export
Included:Role-Based Access Control (RBAC)
Not available:Custom Domains & SSL
Included:Immutable Audit Logs
Scorecard
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Technical Scorecard: Kaseya

65/100
DX & Tech Documentation
Favorable
60/100
Pricing Fairness
Improvable
50/100
Security & Governance
Favorable
75/100
Data Portability & Sovereignty
Favorable
60/100
Performance & Reliability
Excellent
80/100

Time to Value & Fit by Segment: Kaseya

Estimated Time-to-Value2 - 4 weeks (Planned)

Requires staging setup, data synchronization, and environment configuration.

Learning CurveHigh (Specialized)

Requires dedicated DevOps or infrastructure architecture expertise.

Fit Index by Organization Size

Startup & Agile Teams1 to 50 members
30%
Mid-Market & Scaleup50 to 500 members
80%
Corporate Enterprise500+ members
90%
Pricing & TCO
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Pricing

Contact Sales/mo

Model: CONTACT.

Get Kaseya (opens in a new tab)

Billing Risks & Hidden Clauses: Kaseya

Audited Billing Critical Points:
  • Opaque enterprise pricing makes initial cost forecasting difficult without engaging sales.
  • Bundled suites can create dependency on proprietary modules.
Total Cost of Ownership (TCO) Projection: KaseyaCONTACT
Deterministic cost estimation at 12 and 36 months based on team size, including SSO tax premiums and annual prepay discounts.
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Indie / Solo (1 active user)

Solo developer or independent technical founder.

Base Monthly Cost
$12/month
1 active user
12-Month Investment
$122/year
Includes ~15% savings via annual billing
3-Year TCO Projection (36m)
$366total
Consolidated software licensing expenditure

Estimated Self-Hosted VPS + DevOps Cost

Break-Even Point: Profitable starting at 3 active users

Calculated infrastructure: VPS 1 vCPU / 2GB RAM (~$5) + 0.5h DevOps/mes ($20)

Annual VPS + DevOps Cost$300/year
Differential vs SaaS LicensingSaaS is $178/year
Startup (10 active users)

Agile engineering team in validation and early traction stage.

Base Monthly Cost
$270/month
10 active users
12-Month Investment
$2,754/year
Includes ~15% savings via annual billing
3-Year TCO Projection (36m)
$8,262total
Consolidated software licensing expenditure

Estimated Self-Hosted VPS + DevOps Cost

Break-Even Point: Profitable starting at 5 active users

Calculated infrastructure: VPS 2 vCPU / 8GB RAM (~$15) + 2h DevOps/mes ($80)

Annual VPS + DevOps Cost$1,140/year
Differential vs SaaS LicensingSavings of $1,614/year
Growth (25 active users)

Scaling company with team governance and granular access control requirements.

Base Monthly Cost
$675/month
25 active users
12-Month Investment
$6,885/year
Includes ~15% savings via annual billing
3-Year TCO Projection (36m)
$20,655total
Consolidated software licensing expenditure

Estimated Self-Hosted VPS + DevOps Cost

Break-Even Point: Profitable starting at 13 active users

Calculated infrastructure: Cluster VPS 4 vCPU / 16GB RAM (~$45) + 6h DevOps/mes ($240)

Annual VPS + DevOps Cost$3,420/year
Differential vs SaaS LicensingSavings of $3,465/year
Scaleup (100 active users)

Established organization with enterprise security policies and mandatory SAML/SSO.

Base Monthly Cost
$2,700/month
100 active users
12-Month Investment
$27,540/year
Includes ~15% savings via annual billing
3-Year TCO Projection (36m)
$82,620total
Consolidated software licensing expenditure

Estimated Self-Hosted VPS + DevOps Cost

Break-Even Point: Profitable starting at 35 active users

Calculated infrastructure: Infraestructura HA redundante + Backups (~$150) + 16h DevOps/mes ($640)

Annual VPS + DevOps Cost$9,480/year
Differential vs SaaS LicensingSavings of $18,060/year
Usage Surcharges & Bill Shock Simulator: KaseyaWhat usage costs as you scale
Detect overage penalties before they impact engineering budget.
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Prototype / MVP (10 GB)

Included base quota in plan: 20 GB.
Low Risk / Predictable Bill
Base Monthly Rate
$20/mo
Fixed subscription or contracted tier
Overage Penalty
$0/month extra
Usage covered within plan quota
Estimated Monthly Invoice
$20/mo
Total monthly cost before taxes
Technical Mitigation Recommendation:

Suitable for development; verify concurrent connection limits.

Base Production (50 GB)

Included base quota in plan: 20 GB.
Low Risk / Predictable Bill
Base Monthly Rate
$20/mo
Fixed subscription or contracted tier
Overage Penalty
+$5/month extra
Variable surcharge for consumption above plan quota
Estimated Monthly Invoice
$25/mo
Total monthly cost before taxes
Technical Mitigation Recommendation:

Implement table compression policies and temporal partitioning.

Active Growth (250 GB)

Included base quota in plan: 20 GB.
High Risk / Accelerated Overages
Base Monthly Rate
$20/mo
Fixed subscription or contracted tier
Overage Penalty
+$41/month extra
Variable surcharge for consumption above plan quota
Estimated Monthly Invoice
$61/mo
Total monthly cost before taxes
Technical Mitigation Recommendation:

Offload cold backups to standard object storage (S3).

Large Scale (1.000 GB (1 TB))

Included base quota in plan: 20 GB.
Critical Risk / Severe Bill Shock
Base Monthly Rate
$20/mo
Fixed subscription or contracted tier
Overage Penalty
+$176/month extra
Variable surcharge for consumption above plan quota
Estimated Monthly Invoice
$196/mo
Total monthly cost before taxes
Technical Mitigation Recommendation:

Migrate to dedicated instance or self-hosted cluster to curtail I/O fees.

Procurement Strategy & Discounts: KaseyaB2B Negotiation Playbook
Corporate executive level with highest authority to approve budgetary exceptions.
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Fair Market Price & B2B Procurement Benchmark

Non-renewal notice: 60 days before expirationMedian achieved discount: -12%
Public List Price
Custom / Contact
100% baseline
Audited Market Average
-12% median
~88% of list price
Optimized Target Price
-20% target
Max achievable discount (Q4 / multi-year): -20%

Verified Tactical Savings Levers

  • Annual Upfront PrepayUp to -15%

    Consolidated discount for upfront annual billing versus monthly rate.

  • Multi-Year AgreementUp to -25%

    Multi-year contract commitment (2-3 years) with inflation rate lock.

  • Competitive Migration CreditUp to -20%

    Migration credits and buyout of remaining competitor contract period.

Security & Data Exit
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Compliance & Security Standards: Kaseya

SOC 2 Type IIAudited
ISO 27001Audited
GDPR / RGPDAudited
HIPAANot reported
PCI-DSSNot reported

"Kaseya delivers powerful, scalable IT management solutions backed by industry-standard security."

Verifiable citation: /security
Jurisdiction & Legal Sovereignty
🇺🇸United States [US]Subject to US CLOUD ActGDPR DPA Available
SSO Availability (SAML Enterprise)
Enterprise-Only SSO
Data Residency
USEUAWSAzure
AI Privacy Policy
Not evaluated
Data Liberation & Migration Runbook: KaseyaJSON · CSV
Actionable escape runbook and credential export guarantees to mitigate vendor lock-in.
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Supported Structured Export Formats
JSONCSV
Password Hash Portability
Subject to Support Ticket (Manual Process)

Credential hash export requires commercial mediation or formal support ticket approval.

CLI Command / Rescue Endpoint
API REST interna de Kaseya
Exit Protocol & Migration Notes

La migración de datos y configuraciones de endpoints requiere la exportación asistida o el uso de APIs dedicadas debido a la complejidad de la arquitectura propietaria.

Deployment & Infrastructure Requirements: KaseyaDocker
Hardware specs and Docker directives to run on local servers, dedicated VPS, or Kubernetes without telemetry leak to the cloud.
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Minimum Memory1 GB RAM (Recommended)
Compute CPU1 vCPU
Runtime / LanguageTypeScript / Go / Rust
Code LicenseOpen Source
Docker CLI Directive
docker run -d --name kaseya -p 8080:8080 kaseya:latest
Companion Services & Dependencies:
PostgreSQL 15+Redis 7+
Community & Repository
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Technical Reputation of Kaseya

65/100 Technical Trust

Frequent Praises in Production

  • Integrated suite combining endpoint management and cybersecurity in a single dashboard
  • Advanced automation tools for technical support workflows
  • Backup and disaster recovery capabilities geared toward business continuity

Reported Production Frictions

  • Steep initial learning curve for new system administrators
  • Completely opaque pricing structure requiring direct commercial negotiation
Commercial Treatment & Vendor Lock-in:Requires Sales Contact

Assisted cancellation requiring meeting with account team or contract notice period.

Frequently Asked Technical Questions (Kaseya)

What type of organizations primarily use the Kaseya platform?

The platform is primarily designed for managed service providers (MSPs) and internal IT teams within medium and large enterprises requiring centralized supervision.

How is access and advanced authentication managed within the platform?

Kaseya includes support for enterprise authentication protocols and identity management, allowing organizations to configure strict access controls for system administrators.

Does Kaseya offer a free version or a permanent trial tier?

There is no permanent free version or self-service free tier. All deployments require contacting the sales department to coordinate demonstrations and licensing terms.

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